FAQ

Refund & Replacement Policies

Click here to process a return.

If you received an item that is damaged or faulty we will happily replace the item at no additional cost to you. Please contact us within 48 hours after receiving your products. Replacements are offered at no additional cost if it falls under the below criteria:

Items are faulty – damaged/broken or soiled upon arrival.

Parcels that is lost in transit.

A 25% restocking fee may be held on returns where customer changes mind or "does not like" products.

Note: Fresh & Fit Attire will not be held liable to any lost or misrouted parcels due to customer error. Please ensure that all the information you have provided is correct before submitting your order to prevent losses in mail or other mishaps from happening.

Cancellations

You may request a cancellation within 24 hours of purchase. Otherwise you will receive partial refund as we have already started the shipping process. Please be sure to thoroughly read our descriptions and processing times.

Do you ship internationally?

We ship worldwide.

How do I track my package?

You can check on the status of your order at any time by going to the following link: Track My Package. You can also reach out to our customer support desk at

apparel@fnfit.co to ask questions anytime.

How long does it take for an order to arrive?

Once shipped, your order will arrive within 2 to 10 business days for United States, unless the product is international, which is denoted with an asterisk (*) on the product name. Times given on product pages are average shipping times, not guaranteed times.

Once shipped, your order will arrive within 15 to 25 business days Canada, Australia, United Kingdom, other countries can take on average of 20 to 45 business days, depending on how fast customs clearances takes place and the shipping services offered in your country. You’ll receive an email confirmation once your order has shipped.

Use our Tracking Tool to find information about your order.

We do not offer a gaurentee on international shipping times due to many factors that Fresh & Fit Attire cannot control, such as customs holds. Partial refunds may be offered if your packages take longer than 30 business days.

More About Fresh & Fit Attire

We're a growing family-owned business, which means no huge corporate offices and warehouses. Our business operates at the lowest cost possible so that we can continue to help the poor. Before comparing us to major multi-million dollar companies, consider the impact we're making today and days to come. Thank you for your support of our mission!